Privacy Policy

Introduction

Welcome to Fragmatic Technologies`'` Privacy Policy.

At Fragmatic, we value your privacy and are committed to protecting your personal data. This privacy policy aims to inform you about how we handle your personal data when you visit our website and use our services. It also outlines your privacy rights and how the law protects you. Data protection law, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), may apply to the processing of your personal data.

Purpose of this Policy

This privacy policy provides information on how Fragmatic Technologies collects and processes your personal data, particularly when you interact with our website or use our services. We strive to ensure that you are fully aware of how and why we use your data. Please read this policy alongside any other privacy notices we may provide on specific occasions.

Controller

Fragmatic Technologies is the data controller responsible for your personal data.

Contact Details

For any questions regarding this privacy policy or to exercise your legal rights, please contact us at the following:

• Full Name of Legal Entity: Fragmatic Technologies Pvt. Ltd.
• Data Protection Manager: Vidhata Nand
• Email Address: [email protected]

Third-Party Links

Our website may contain links to third-party websites, plugins, or applications. Clicking on these links may allow third parties to collect or share data about you. Fragmatic Technologies does not control these third-party websites and is not responsible for their privacy policies. We recommend reviewing the privacy policies of any website you visit after leaving our site.

Data Collected

We may collect various types of personal data, including but not limited to:

• Identity Data: First name, last name, Company name, job title and other demographic data
• Contact Data: Email address, telephone numbers
• Technical Data: IP address, browser type, device information
• Financial Data: This category comprises your bank account and payment card details.
• Transaction Data: These are details about payments to and from you, along with other information regarding products and services you have purchased from us.
• Usage Data: Information about how you use our website
• Marketing and Communications Data: Preferences for receiving marketing materials
• Special Categories of Personal Data: Fragmatic Technologies does not collect any Special Categories of Personal Data (as defined under GDPR) such as race, religion, health data, etc.

How is Personal Data Collected

We gather your information through several methods:

• Directly from You: This includes details you provide when creating an account, using our services, requesting marketing materials, or offering feedback. This may involve your name, contact information, and potentially financial data.
• Automatic Means: As you interact with our website, we might automatically collect technical data about your device, browsing habits, and patterns. This is often done using cookies, server logs, and similar technologies. We may also receive technical data from other websites using our cookies.
• Third-Party Sources: In some instances, we may obtain your information from trusted third parties and public sources like analytics providers, and contact/identity info from public sources or third parties (data brokers, sign-in services, payment processors).

Use of Personal Data

We may use your personal data for the following purposes:

• Sending newsletters about our products and services.
• Sending promotional materials related to our offerings.
• Providing information about our products, services, terms, and discounts.

Marketing and Cookies

We may use cookies and similar technologies to improve our services and provide relevant experiences. You can manage your cookie preferences through your browser settings. If you wish to opt-out of marketing communications, please contact us using the details provided in this policy.

Data Sharing

We may share your personal data with:

• Internal Third Parties: Within Fragmatic Technologies for business operations.
• External Third Parties: Service providers who assist in IT services, marketing, and other functions.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred.

International Transfers

Your personal data may be transferred and processed outside the country where you reside. We ensure adequate protection by using appropriate safeguards, such as standard contractual clauses or Privacy Shield certification.

Data Security

We have implemented security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Access to your data is limited to authorized personnel who are bound by confidentiality obligations.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. We may anonymize data for research or statistical purposes.

Legal Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

• Access: Request access to your personal data.
• Correction: Request correction of any incomplete or inaccurate data.
• Erasure: Request deletion of your personal data.
• Object: Object to processing of your personal data.
• Restriction: Request restriction of processing your personal data.
• Portability: Request transfer of your personal data.
• Withdrawal of Consent: Withdraw any previously given consent.

Please note that we may need to verify your identity before responding to such requests. To exercise these rights or for any inquiries, please contact us using the details provided.